New email address
Description
You have a new e-mail address and would like to enter it in your AGOV account.Instructions
The procedure for changing your e-mail address depends on whether you still have access to your AGOV account:- You can still log in to your AGOV account (agov.ch/m
e ). In this case, you can change the e-mail address yourself. The process for changing your e-mail address is described in the help article Modifying your AGOV account details.
- If you do not have access to your AGOV account, please complete the request form below to change your e-mail address.
Due to data protection laws, e-mail addresses for blocked AGOV accounts can only be changed upon written request.
Please complete the request as follows:
- Download the application form: Request for to change the email address.
- Tick the option No access to old mailbox (new email address), enter your contact details and sign the application.
- Scan or photograph the completed and signed application form.
Scan or photograph a valid form of ID as proof of identity:- Passport: personal and signature page
Identity card: front and back
Residence permit: front and back - Send the application form and the copy of your identification document as PDF, JPG or PNG documents with the subject “Archive AGOV account” by e-mail to the address given in the form.
- The archiving of your AGOV account will be confirmed by e-mail.