No accounts defined
Description
The error message Login failed is displayed when logging in to AGOV. The error message indicates that no account is defined.-
- No account defined.
In this case, your AGOV account is no longer connected to the AGOV access app for one of the following reasons:
- The AGOV app was deleted and reinstalled without connecting the smartphone/tablet to it.
- The account was removed from the AGOV app.
- The AGOV app was reset
Instructions
The connection between the AGOV account and the AGOV app must be restored. To do this, follow the instructions in the help article Recover account ➽.Related help articles
Perform an account recovery