Login with an online public service with AGOV app

Description

The AGOV-Login does not require a password and can be used with the online services of public authorities and federal offices. This eliminates the need to manage multiple logins and store user data multiple times.

Instructions

Registration
Before the first use, an AGOV account must be registered. Registration is usually triggered by logging in to or registering with an online service. Alternatively, an AGOV account can also be registered directly at agov.ch/me and then used to log in to online services.

To register, you will need an email address and a smartphone/tablet with the AGOV access app installed, or a security key as a login factor. The registration process is explained in the following help articles:

Login with AGOV app
The AGOV-Login can be performed with the AGOV access app Windows or MacOS PC/laptop as well as on Android or iOS smartphone/tablet):

AGOV access app on a PC/laptop ▼
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The online service automatically forwards the login to the AGOV login page in the web browser.
  1. Select the AGOV access app option. If necessary, click on the QR code to enlarge it.
    This image shows the login page of AGOV, where a QR code is visible.
    Click on the image to enlarge


    The AGOV app remembers the last login method used. Other methods can be selected under Other login methods.
    Illustration of AGOV login methods.
    Log in with a different login method.


  2. Open the AGOV access app on your smartphone or tablet. Click on Scan QR code and scan the QR code shown.
    Image of the AGOV access app with button for scanning the QR code.
    Open the AGOV access app and scan the QR codes.

  3. You will be asked to confirm the login with your PIN, fingerprint or Face ID that you set during registration.
    The AGOV access app requests fingerprint authorisation to confirm registration.
    Log in with your PIN, fingerprint or Face ID

  4. Successful login is confirmed on the smartphone or tablet. Click on Continue to complete the login. The online service is opened in the web browser on the PC/laptop.
    AGOV access app confirms successful registration
    Successful registration, click Next to complete the registration.



AGOV access app on a smartphone/tablet ▼
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When you log in to an online service on a mobile device, no QR code is displayed on the AGOV-Login page if the AGOV access app is installed on that device.
  1. You have two options for logging in:
    • Click on Login with AGOV access to confirm the login on the same mobile device in the AGOV access app.
    • Click on Show QR code if you want to confirm the login using a different mobile device. You can now start the login process by scanning the QR code on the other mobile device.
    AGOV login page on a mobile device without displaying the QR code.
    Click on the image to enlarge


  2. You will be asked to confirm the login with your PIN, fingerprint or Face ID that you set during registration.
    The AGOV access app requests fingerprint authorisation to confirm registration.
    Log in with your PIN, fingerprint or Face ID

  3. Successful login is confirmed on the smartphone or tablet. Click on Continue to complete the login. The online service will then open in the web browser on the PC/laptop.
    AGOV access app confirms successful registration
    Successful registration, click Next to complete the registration.


Related help articles

Registering a new account with the AGOV access app
Registering a new account with a security key
Modifying your AGOV account details


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