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Authentifizierungsdienst der Schweizer Behörden AGOV
Service d’authentification des autorités suisses AGOV
Servizio di autenticazione delle autorità svizzere AGOV
Servetsch d’autentificaziun da las autoritads svizras AGOV
Authentication service of the Swiss authorities AGOV
   
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normal
operational status

AGOV is currently available without restrictions.

 
This status information refers exclusively to the availability of the authentication service of the Swiss authorities AGOV and not to the availability of the connected target applications. For the latter, the authorities may publish notifications regarding target applications below.
 
Notifications regarding target applications: There are currently no notifications. 

Security update for AGOV as of 22 April 2026

 
As of 22 April 2026, Android devices running version 10 or older will no longer be permitted for the use of AGOV. These devices have not received security updates for several years. Known vulnerabilities in the operating system remain permanently unpatched and may be deliberately exploited. This creates a concrete risk that login credentials may be intercepted or personal information compromised. According to the consistent assessment of cybersecurity experts, operating systems that are no longer supported are unsuitable for security-critical applications. To protect your digital identity, the exclusion of outdated systems is mandatory. Please register an up-to-date device in good time or use a security key.
 

Issues with Android devices running Android 15 or 16

 
On Android devices running Android 15 or 16, errors may occur when registering an AGOV account if you are using an outdated version of the AGOV access app. 
A new version of the app, which resolves this issue, is already available on the Google Play Store. If you encounter any problems, please update to the latest version of the AGOV access app. Thank you.
operational status

Restrictions on video identification

 
Reported on: 04.03.2026 at 22:30 
 
There are currently restrictions on video identification. Payment is not possible. We ask for your patience. Specialists are working hard to resolve the issue. 
 
Please do not submit any support requests regarding these restrictions until then. Thank you!
operational status

AGOV currently unavailable

 
 
Reported downtime: 09.04.2026 at 11:45 
The AGOV system is currently experiencing a disruption. The issue has been ongoing since approximately 09.11.2025 11:30. 
 
Our specialists are working on rectifying the causes. We apologise for any inconvenience caused. 
 
Please do not submit any support requests regarding these restrictions until then. Thank you!


Digital Public Services Switzerland (DPSS), in collaboration with the cantons and their municipalities, the FCh DTI and the FOITT   •   Impressum ↗