AGOV help
We will be happy to help if you have any questions about the AGOV login or if you experience any problems. For any concerns regarding the online services of your authority, please contact the relevant support team.
normal
normal
AGOV is currently available without restrictions.
This status information refers exclusively to the availability of the
authentication service of the Swiss authorities AGOV
and not to the availability of the connected target applications. For the latter, the authorities may publish
notifications regarding target applications below.
There are currently no notifications.
Restrictions on video identification
Reported on: 28.01.2026 at 12:00 There are currently restrictions on video identification. Payment is not possible. We ask for your patience. Specialists are working hard to resolve the issue.
Please do not submit any support requests regarding these restrictions until then. Thank you!
AGOV currently unavailable
Reported downtime: 26.10.2026 at 09:15
The AGOV system is currently experiencing a disruption. The issue has been ongoing since approximately 06.11.2025 08:00.
Our specialists are working on rectifying the causes. We apologise for any inconvenience caused.
Please do not submit any support requests regarding these restrictions until then. Thank you!
Instructions: Go to “I need help” for the topic you are interested in and consult the corresponding help article. At the end of each help article, you can open a support request ticket if needed.
