AGOV help

Login issues, lost phone or another problem? Find help here.

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AGOV is currently available without restrictions.

This status information refers exclusively to the availability of the authentication service of the Swiss authorities AGOV

and not to the availability of the connected target applications. For the latter, the authorities may publish notifications regarding target applications below.

Notifications regarding target applications: There are currently no notifications.

Restrictions on federal applications

Reported on: 18.05.2026 at 09:30

There are currently restrictions on logging in to federal government applications. In some cases, logging in is restricted or not possible. Cantonal applications are not affected by this issue. We ask for your patience. Our specialists are working flat out to resolve the problem.

Please do not submit any support requests regarding these restrictions until then. Thank you!

AGOV currently unavailable

Reported downtime: 09.04.2026 at 11:45
The AGOV system is currently experiencing a disruption. The issue has been ongoing since approximately 09.11.2025 11:30.

Our specialists are working on rectifying the causes. We apologise for any inconvenience caused.

Please do not submit any support requests regarding these restrictions until then. Thank you!

Instructions: Go to “I need help” for the topic you are interested in and consult the corresponding help article. At the end of each help article, you can open a support request ticket if needed.